Medical Technologist/MLT Customer Service & Call Center - Canal Winchester, OH at Geebo

Medical Technologist/MLT

Employment Type:

Full time
Shift:

Night Shift


Description:

In accordance with the mission of Diley Ridge Medical Center, performs routine and STAT laboratory analysis on blood and body fluids, while ensuring accuracy, timeliness and efficiency; has knowledge of report results, reviews, & reports results with proper follow up; maintains all applicable equipment; completes all documentation and record keeping requirements; assists Patient Care staff with Phlebotomy. Performs testing utilizing both Laboratory analyzers and Point of Care Devices. This position is expected to provide coverage with other lab locations within the Mount Carmel Health System as needed.
‚ Functioning in the spirit of teamwork and cooperation, responsible and accountable for the delivery of care and services to patients served within the Medical Center campus, this may include acceptance of duties, responsibilities and / or special projects not specified within this .

Education:
Bachelor's degree in Medical Technology or related field preferred.


‚ Licensure / Certification:
American Society of Clinical Pathologists, or equivalent certification


preferred.



Experience:
Minimum of one year experience which includes all areas of the laboratory preferred.


‚ Effective communication skills and decision making skills.


‚ Ability to work under stress and respond to change.


‚ Ability to perform professional responsibilities with minimal supervision and/or independently.


‚ Possess a high degree of motivation, organizational ability, and the ability to respond to a


changing environment.


‚ Flexibility in schedule, with ability to cover different shifts, weekends, and holidays.


‚ Possess a high degree of professionalism and is able to establish & maintain a good relationship


with patients, co-workers & physicians.


Job Relationships


Reports to:


Laboratory Supervisor


Supervises:


‚ N / A


Job Responsibilities


Essential
Responsibilities:


Service Excellence:


‚ Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see.


For example:
demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.


Clinical Practice:


‚ Performs all clinical testing, accurately, timely & efficiently (laboratory & point of care).


‚ Reviews and validates test results and follows up with appropriate action.


‚ Records & reports test results.


‚ Maintains instrumentation by performing calibrations, maintenance, QC & trouble shooting.


‚ Operates all laboratory equipment.


‚ Performs non-technical tasks and indirect patient care activities as required by the situation.


(i.e.) Assisting with transport, outpatient/inpatient specimen collection, delivery of blood & blood


products.


‚ Responds appropriately to emergency situations, such as code blue and emergency operations


plan etc.


Communication:


‚ Communicates pertinent clinical information to appropriate members of the patient care team.


‚ Maintains positive interpersonal relationships with facility personnel, medical staff, patients &


the community.


‚ Answers phones promptly and deals with all calls courteously and efficiently.


Collaboration:


‚ Confers with Registered Nurses and Physicians relative to testing availability, specimen collection and patient preparation.


Education:


‚ Provides patient & family education relative to phlebotomy & expectations related to process.


Safe Practice:


‚ Maintains regulatory compliance.


‚ Performs routine scheduled and specialized maintenance of laboratory equipment.


‚ Manages an efficient workstation, keeps area clean and stocked with supplies.


‚ Follows established guidelines for Risk Management and Organizational Integrity programs and


applicable regulatory requirements.


‚ Follows testing guidelines, as outlined in policy & procedure manual.


‚ Practices in accordance with Infection Control guidelines and within the guidelines for an


environmental exposure, as outlined in the MSDS.


‚ Practices positive patient identification.


Documentation:


‚ Completes all internal & external documentation required by policies, procedures & regulatory


guidelines.


Performance Improvement:


‚ In conjunction with Leadership, develops, monitors & reports quality indicators for laboratory,


focusing on turn-around time, patient outcomes, regulatory compliance & risk management,


customer service, and continuous quality and process improvement.


‚ Participates in performance improvement process teams.


‚ Active participation in the site safety team.


‚ Ensure accuracy in patient charging; responsible for charge error correction.


Computer Skills:


‚ Utilizes computer systems appropriate to area effectively.


‚ Utilizes internet and intranet appropriately.


‚ Utilizes Microsoft Word, Outlook and Excel


Initiative:


‚ Demonstrates strong organizational skills and is able to multi-task.


‚ Able to recognize a problem following prescribed strategies and make necessary corrections, in


the absence of decision rules, will act to determine a final decision.


‚ Teaches laboratory procedures to other Technologists. Participates in student instruction and


experiences when requested.


‚ Responsible for coordinating & monitoring the workflow of the laboratory to achieve


performance measures.


‚ Maintains a responsible attitude toward individual performance in accordance with approved


policies & procedures.


‚ Responsible for the meeting individual education and training requirements.


‚ Responsible to facilitate improvement in patient care services, staff / physician relationships and


the working climate.


‚ Responsible / accountable for professional development, maintaining licensure and


competency.


‚ Attends departmental meetings as required.


‚ Assists in maintenance of departmental compliance with continuous regulatory readiness.


Other Job
Responsibilities:


‚ Responsible for compliance with Organizational Integrity through raising questions and promptly


reporting actual or potential wrongdoing.


‚ Participates in and coordinates with organizational process to collect and evaluate information


about hazards and safety practices that are used to identify safety management issues. Adheres


to established policies and procedures, which may include wearing of personal protective


equipment.


‚ Participates in and fosters a performance improvement approach that includes both


intradepartmental and interdepartmental activities.


‚ Orders supplies, maintaining department inventory.


‚ Assists in the orientation & training of new colleagues.


‚ Exhibits a customer service and community focus.


‚ Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission.


‚ Accepts other responsibilities as assigned.


Our Commitment to Diversity and Inclusion


Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.


Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.