Customer Service / Sales / Business - TEAM LEAD

We are looking for outgoing individuals with great communication skills to join our team as customer service/sales associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. People skills are a must! Apply today for our Team Lead position!
Primary responsibilities for the Customer Service and Sales Representative role include:

  • Representatives use tablets to reach out to customers

  • Representatives verify account information.

  • Representatives greet customers warmly and professionally

  • Representatives will help to upgrade accounts.

  • Representative assists with placing customer orders, or renewing their contracts.

  • Representative answer customer questions about promotions or terms of sale.

  • Representative suggest solutions about what products meet the needs of the client.

  • Representatives inform the customer of deals and promotions.

  • Representative utilize computer technology to handle high sales volumes and place orders.

  • Representative work with customer service manager to ensure proper customer service is being delivered.

  • Representatives report to management on overall daily numbers.

  • Excellent communication, customer service, interpersonal, and typing skills

  • Ability to work efficiently and effectively in a multi-task customer service environment

  • Strong decision-making ability

  • Problem-solving skills

  • Strong oral communication skills including active listening

  • Excellent organization skills

  • Effective and accurate decision-making skills


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